Outlook for Android has a notification system similar to that of the desktop version. But this notification system is more useful since the application is designed for your smartphone. Now a lot of people are going to download the app and use the system as is, but some people want more than that.
Why use the notification feature of Outlook for Android?
If you receive important emails often enough, you’ll want to know when they arrived. The notification feature is therefore the best way to stay in the know and make sure that you are rarely in a position where you have missed an email.
Outlook notifications not working on Android phone
Solving this problem is not difficult, although it may vary due to the nature of Android where some aspects of the operating system differ due to versions and brands of hardware.
- Restart your smartphone
- Update Outlook for Android through Google Play
- Turn off battery saving mode
- Check if the notification is enabled
- Clear Outlook for Android cache and data
1]Restart your smartphone
OK, so one of the easiest ways to fix a problem on Android, and even iOS, is to restart the device. Perform this action, then go ahead and check if the notification feature is working as it should.
2]Update Outlook for Android via Google Play
There is a good chance that the Outlook app will work due to the need for a pending update. To set things right then you need to open the Google Play Store and then go to your profile picture in the upper right corner of the screen.
Tap the photo icon and select Manage apps and devices right now. From there, you should see a section that automatically checks for updates. If it finds anything, you will see the number of apps that require an update, as well as the Update all and See the details buttons.
Press on See the details to see the list of applications. You can choose to update them individually if you want. Or go back to Update all to do a wholesale update at all levels.
3]Deactivate battery saver mode
Battery saver mode is ideal for ensuring longer battery life while on the go. However, this feature can prevent background apps from working to their full potential. Now to turn it off go to Settings> Battery. Switch off Battery saver Where Adaptive battery.
For those who have a Samsung device, go to Settings> Device management> Battery> Sleep applications. Remove Outlook for Android from the list.
4]Check if the notification is activated
OK, so the next thing you’ll want to do here is check to see if the notification feature is enabled from within the app itself. We can do this by opening the Outlook app, and from there tap the Home button or your profile icon, then select the Settings icon in the lower corner.
Scroll to Notifications and choose it right away. From there, you can choose how notifications are triggered for each of your email accounts.
5]Clear cache and data from Outlook for Android
In order to clear cache and data folder, you need to long press Outlook icon and then click Application Info. From there, press Storage room and select either Erase data Where Empty the cache. We suggest you choose both.
When finished, you can finally open Outlook to see if things are working as they should.
Why doesn’t Outlook notify me of new emails?
The reason behind this could boil down to several reasons and not just one. This may be your version of Android, the smartphone you use, among others. You see, these things can be a bit tricky when it comes to Android because the operating system is not the same on different brands of devices.
Why isn’t my phone notifying me of emails?
Maybe the volume is turned down or muted, so you need to check if this is the case. Alternatively, we suggest you check if Do Not Disturb is turned on. If so, turn it off and you should be notified when your next email arrives.
Read: Error loading the Outlook Error message on the Android mobile.