When you want to be more productive or just don’t want your ringtone to bother you, putting your smartphone on silent is a great way to keep the peace…and it’s also one of the main reasons why people complain that their phone has stopped ringing. For this reason, this is the first parameter you will want to check if your Android smartphone has stopped ringing when receiving calls. You may have put your phone on silent and forgotten it was, or you may have hit the mute button by accident. Here’s how you can check.

  1. Swipe down from the top of your screen to access your phone’s notification menu.

  2. Check if the Sound button is on or off. If the button is disabled, you will need to press it to re-enable it. Keep in mind that not all Android phones have this button, however. In this case, you can press the physical volume up button on the side of your phone to bring the device out of silent mode.

Meanwhile, Android smartphones also have a Do Not Disturb mode, which disables notifications when enabled. To check if you have accidentally activated this mode, you must:

  1. Swipe down from the top of the screen to open your phone’s notification menu.

  2. Check if the Do Not Disturb button is enabled.

  3. If it is on or colored, it means it is on. Tap the Do Not Disturb icon to turn it off.