Your Android phone should receive all incoming calls as long as your phone is in network coverage, has an active cellular plan, and is not suffering from any technical issues. If you miss calls on your phone, one or more of them may be faulty. We’ll show you how to troubleshoot and fix them.
The most common reason why you cannot receive calls on your phone is a network signal problem. Other causes include expired cellular plan, blocked phone number, etc.
Restart your Android phone
Minor Android issues can prevent your phone from receiving calls. An easy way to fix this problem is to restart your phone. This disables all your phone’s features and recharges them, which helps fix technical issues.
Be sure to save your unsaved work before restarting your phone, otherwise you may lose your data.
- Press and hold the Power button on your phone.
- Select To restart in the menu.
Disable airplane mode on your Android phone
Airplane mode must be off to receive calls on your Android phone. Airplane mode keeps your phone disconnected from your cellular network.
You can disable Airplane Mode to fix your problem.
- Pull down from the top of your phone screen.
- Select Airplane mode if the option is enabled.
Make sure you are in network coverage area
Your phone must be within your carrier’s coverage area to receive incoming calls and make outgoing calls. If you are in a place where you have no network signals, that is why you are not receiving calls.
The only way to fix this problem is to move to a location where a mobile network signal is available. You can try to go to the terrace of your house or to a high place to see if you receive a signal there. In this case, there really isn’t much you can do on your phone other than get to a coverage area.
Disable Do Not Disturb Mode on Your Android Phone
Do Not Disturb blocks all notifications, including call alerts, on your Android phone. You must keep DND mode off to successfully receive incoming calls on your phone.
- Launch Settings on your Android phone.
- head in Sounds and vibrations > Do not disturb in the Settings menu.
- turn it off Do not disturb to toggle.
Check if your cellular plan is active
In addition to troubleshooting issues with your phone, check to see if your current cellular calling plan is active. An expired or inactive plan does not allow you to make or receive calls on your phone.
One way to check this is to contact your carrier and let them review your plan details. If your plan needs to be renewed, you may want to do so to resume your incoming calls.
You can get in touch with your carrier by visiting your carrier’s website, contacting them on social media, or calling them from another phone.
Enable Android Mobile Data
When you’re having trouble receiving calls on your Android phone, it’s worth turning on your phone’s data mode to see if that fixes the problem.
- Open Settings on your Android phone.
- Select Wi-Fi and network > SIM & Network.
- turn it on Mobile data option.
Check if you have blocked the phone number
If you are not receiving calls from a specific phone number, you may have blocked that number on your phone. Android restricts all calls and texts from numbers on your block list.
In this case, review your block list and unblock the number you want to receive calls from.
- Open the Call app on your Android phone.
- Select the three dots in the upper right corner of your screen and choose Settings.
- Faucet Blocked numbers.
- Review your list of blocked numbers. You can unblock a number by pressing X next to that number on the list.
Update your Android phone
Android system bugs can sometimes prevent you from receiving calls. Although you cannot fix these issues on your own, you can run a software update to possibly resolve your issues.
It’s fast, easy and free to update an Android phone. Just make sure you are connected to a stable Wi-Fi network when downloading updates.
- Open Settings on your Android phone.
- Move towards System > System updates in Settings.
- Allow your phone to check for software updates.
- Select Download and install now to install updates.
- Restart your phone.
Reinsert your SIM card into your Android phone
One of the reasons why you are not receiving calls on your phone is that your SIM card is not inserted correctly. Your phone cannot recognize your SIM card if the card is loose or improperly installed.
You can fix this problem by ejecting and reinserting the card in your phone.
- Remove the SIM card tray from your phone.
- Remove the SIM card from the tray.
- Place the SIM card correctly on the tray.
- Push the tray back into your phone.
- Wait for your phone to recognize your SIM card.
Reset network settings on your Android phone
Faulty or misconfigured network settings can prevent your phone from receiving calls. A quick way to fix this problem is to reset your network settings, which erases all of your custom configurations and allows you to configure your networks from scratch.
- Launch Settings on your Android phone.
- Select System > Reset options in Settings.
- Picking out Reset Wi-Fi, mobile and Bluetooth.
- Select your SIM card from the drop-down menu and choose Reset options.
- Restart your phone when you are done resetting the settings.
Multiple Ways to Fix Android Calling Issues
Missing important calls can cost you quite a bit, so you need to fix call issues on your Android device as soon as possible. By using the methods outlined above, you should be able to fix your carrier issues, SIM card issues, and other software bugs and then start making and receiving calls on your mobile device. Good luck!