Sometimes the most basic problems with your phone can be the most laborious to fix. When users come across the issue where they cannot receive phone calls, they are usually at a loss as there is not much to do. Although the phone dialer itself does not provide any useful solution, there are a few solutions to this problem. In this article, we provide you with 5 easy ways to fix “Calls Unable to Answer” issue on any Android smartphone.
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Restart your phone
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Restarting your phone is the easiest way to fix any minor issue, especially if it just happened. Protracted issues are another matter and may require other methods to resolve. Restarting your phone resets some functions and clears temporary memory, so any temporary files that may be causing the problem will be removed.
Check if you answer your phone correctly
Different smartphones have different motion gestures to answer the phone. Samsung smartphones usually require swiping the green icon up. Others may require you to slide it sideways. Some may not require a swipe gesture at all, and you can simply take a call by tapping the green icon once. You can try each of these gestures and see which one works on your phone. If you want to enable the touch response feature, go to Settings>Accessibility>Interaction and Dexterity>Assistant Menu and enable the toggle bar for “Replace Single Click Swipe”.
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Turn airplane mode on and off
Enabling airplane mode cuts off all network reception on your phone. When you turn it off, the cellular network is received by your smartphone again. This is a quick way to refresh network reception on your phone. If the call problem is network related, this method will be helpful. Make sure to wait at least 30 seconds before turning Airplane mode off.
Clear Phone app cache
Clearing the cache will remove all temporary files stored by the Phone app. Sometimes temporary files get corrupted and hamper the functioning of your device. Clearing the cache will delete these files and you will be able to receive calls again. Your contacts and other stored data will remain intact. You can clear the cache of the Phone app by going to Settings > Apps > Phone > Storage > Clear cache.
Remove the SIM card
Sometimes, your device’s SIM card can create problems due to dust accumulation. Remove the SIM card from your smartphone and wipe it with a clean cloth. Blow air into the SIM slot to ensure that all dust particles are cleaned out. Alternatively, you can clean the slot using a small brush and gently pat out the dirt. Reinsert the SIM card and check if the issue is resolved.
Bonus Tip: Check Third-Party Calling Apps
If you are using third-party apps that require Phone app permission, you may want to check for any malfunctions. Sometimes third-party apps can interfere with the operation of your phone. Uninstall any app that uses your phone’s dialer and check if the problem is fixed.
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These are the 5 easy ways to fix “Calls Unable to Answer” issue on any Android smartphone. If the problem persists despite trying all these solutions, then you might want to perform a factory reset on your smartphone. Make sure to create a backup of all data on your phone because a factory reset will erase your phone and restore it to the state it arrived from the dealer. If you are still unable to answer calls, take your phone to the repair center for proper diagnosis.
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